Senior Manager - HR Transformation & Operations
GenesysCalifornia, United States • North Carolina, United States • Texas, United States
Posted December 5, 2025
123300 - 228900 USD year
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Senior Manager - HR Transformation & Operations leads the strategy, design, and delivery of HR analytics and performance measurements across the global People Operations organization.
Requirements
- Develop and maintain a global performance measurement strategy
- Define and implement key performance indicators
- Lead the collection, analysis, and interpretation of data across HR operations
- Translate data into meaningful insights and narratives
- Use advanced analytics and visualization tools to identify patterns, trends, and opportunities for process optimization and automation
- Partner with HR leadership and executive stakeholders to present findings and recommendations
- Foster a data driven mindset across People Operations
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments