Senior Software Engineer

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Join the team and create the future of customer experience together.

Requirements

• Collaborate with team members, product managers, and architects to define feature requirements and service design.
• Design systems with attention to detail, ensuring resiliency while managing complexity.
• Drive end-to-end delivery, from design and implementation to deployment, through careful planning.
• Analyze requirements for completeness and assess potential impacts on services and users.
• Actively participate in code reviews, fostering collaboration and knowledge sharing.
• Monitor services for scalability, security vulnerabilities, and unexpected failures.
• Participate in the on-call rotation to ensure service reliability and prompt incident response.

Benefits

• Flexible work schedules and work-from-home options
• Development and career growth opportunities
• Excellent pension scheme
• Bonus scheme
• Health Insurance
• Income Protection & Life Assurance
• Family-friendly leave allowances, including paid maternity and paternity leave