Systems Operations Technician

Geneva Trading is seeking a Systems Operations Technician to provide technical support to traders and corporate staff. The role involves handling system issues, monitoring server performance, and contributing to infrastructure improvements. The firm is a global trading firm focused on trade excellence with a technological innovation approach.

Requirements

• Bachelor’s degree in information technology, Computer Networking, or similar field of study
• 2+ years of experience with desktop support and troubleshooting systems in a financial services environment
• Self-starter with a problem-solving mindset
• Experience with Win10 Administration and troubleshooting
• Office 365, AD/LDAP
• Solid understanding of TCP/IP networking, WIFI, and VPN service
• Prior scripting experience in Python, PowerShell, Linux CLI, or Bash
• Experience with Splunk, Zabbix, and other monitoring and analytics tools
• Experience with ticketing systems (JIRA) and wiki tools (Confluence)
• Excellent communication skills, both written and verbal
• Meticulous attention to detail
• Strong analytical and troubleshooting skills
• Ability to work independently or in a team
• Demonstrate a strong sense of pride and ownership in work product
• Deep hardware experience
• Willingness to participate in an on-call support rotation
• Ability to lift to 20kgs and willing to physically support desk builds
• Ability to work a flexible schedule
• Knowledge of AI tools for continuous improvement
• Understanding of various asset classes and financial products