Senior Associate

Ready to shape the future of work? Genpact is looking for a Senior Associate - Salesforce Admin Role to join our team. As a Salesforce Administrator, you'll play a vital role in managing Salesforce data, creating reports and dashboards, and handling Sales Teams queries. If you have a strong understanding of the Salesforce platform and are willing to learn new business processes, this is the role for you.

Requirements

• Bachelor's degree in information technology, Computer Science, or a related field
• Proven experience as a Salesforce Administrator, with a deep understanding of the Salesforce platform and its capabilities
• Salesforce Administrator certification is highly preferred
• Strong understanding of CRM systems and best practices
• Excellent problem-solving skills and attention to detail
• Strong communication and organizational skills, with the ability to collaborate effectively with various departments
• Ability to liaise with stakeholders at all levels
• Must be flexible in shift timings and be able to work with changing priorities and be able to manage time with multitasking
• Knowledge in MS Office would be an advantage

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Dynamic and values-driven work environment
• Recognition and rewards for outstanding performance