Technical Service Manager, Sweet Protein
GenScriptColorado, United States
Posted September 10, 2025
100000 - 120000 USD year
Full Time
About the Company
GenScript Biotech Corporation, founded in 2002 in New Jersey, is a leading biotechnology company that accelerates innovation by providing researchers and companies with essential tools for developing groundbreaking treatments and products. With a focus on gene synthesis, peptide synthesis, protein expression, antibody services, and other advanced technologies like genome editing and cell therapy, GenScript serves over 200,000 customers across 100 countries. Guided by its mission to improve human and environmental health, the company employs over 5,500 professionals dedicated to delivering high-quality, reliable solutions in the biotech industry.
Job Description
GenScript is seeking a Technical Support Manager for their Americas market, focusing on providing technical support to food ingredients and sweet protein. This role bridges customer needs, sales, and R&D, contributing to commercial success and product improvement. The technical support manager will solve customer problems, troubleshoot technical issues, and collaborate on new product development.
Requirements
- Visit customer to understand their needs and provide solutions.
- Trouble shoot for internal/external customers, provide technical support.
- Work with R&D teams to optimize product performance.
- Monitor industry trends and develop new solutions.
- Contribute to industry exhibitions and technical forums.
Benefits
- Competitive salary
- Opportunity to work in a collaborative and diverse team
