Customer Support Specialist - Paige Water & Outdoor Solutions

Paige Water & Outdoor Solutions is seeking a Customer Support Specialist to support our growing customer base across the precision agriculture, irrigation, landscape lighting, and submersible pump cable markets. This is a mid-level role for a customer support professional who brings prior experience navigating quoting, order management, and cross-functional coordination in a B2B environment.

Requirements

• Serve as an internal point of contact for inbound customer and sales team inquiries
• Maintain a consistent cadence of communication with customers, Account Managers, and sales leadership
• Generate accurate and timely quotes for customer projects
• Enter customer orders and maintain accurate records in CRM and ERP systems
• Partner with manufacturers and suppliers to resolve pricing, availability, and shipment-related issues
• Escalate complex product, pricing, or delivery concerns to appropriate internal stakeholders as needed
• Support resolution paths that minimize disruption, support repeat business, and maintain strong customer relationships

Benefits

• Competitive base salary
• Comprehensive Health Coverage
• Robust Financial Security
• Generous Time Off
• Wellness & Support Programs
• Extras That Matter