Customer Service Representative
Genuine Parts CompanyQueensland, Australia
Posted July 22, 2025
Full Time
About the Company
Established in 1928, Genuine Parts Company is a leading global service provider of automotive and industrial replacement parts and value-added solutions. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 63,000 teammates. Learn more at genpt.com.
Job Description
APG is seeking a Customer Service Representative to provide excellent customer service, manage parts inquiries, and maintain order records. The ideal candidate is passionate about customers and service, with experience in customer service and sales, and strong relationship-building skills.
Requirements
- Passionate about customers and service
- Experienced in customer service and sales, with strong relationship-building skills
- A self-starter with a proactive, solutions-focused mindset
- Reliable, punctual, and a confident communicator
Benefits
- APG 'Me' Day: A paid, flexible day for team members to use as they wish
- Paid Parental Leave: Newly introduced paid parental leave for permanent employees
- Training: Comprehensive training, support, and resources provided
- Business Perks: Exclusive discounts with retailers like Woolworths, JB HIFI, Caltex, and Hoyts Cinemas
- Events: Regular team catch-ups, monthly events, and annual awards
- Wellbeing: Free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling
- Diversity: A diverse team with varying ages, nationalities, abilities, and cultures
- Security: A 30-year strong and growing business
