Field Service Supervisor
Genuine Parts CompanySan Antonio, Texas, United States
Posted August 29, 2025
Full Time
About the Company
GPC conducts its business without regard to protected characteristics and promotes a diverse and inclusive workplace.
Job Description
The Field Service Supervisor is responsible for leading a field service team, overseeing technicians, and ensuring they meet customer expectations and requirements.
Requirements
- Develops and implements best practices and procedures to enhance business growth.
- Manages service personnel to ensure they meet customer's expectations and requirements.
- Ensures that every technician has the proper training and certifications to meet the needs of the job.
- Schedules service jobs and assigns personnel to specific jobs and duties.
- Ensures that service personnel are provided the proper equipment and tools needed to perform jobs correctly and safely.
- Ensures the service team adheres to all new SOP's, KPI's and Lean Six Sigma programs.
- Assists Manager and/or Account Specialist in customer surveys and is able to review jobs for quotes.
- Participates with Manager in hiring new Field Service Technicians.
- Tracks all training for each technician.
- Performs other duties as assigned.