As a Customer Success Project Manager, lead customer onboarding and activation projects, ensuring customers get up and running effectively with our platform. Work closely with Account Managers, Customer Success Managers, and internal teams to deliver a smooth customer journey.
Requirements
- Bachelor's degree in a relevant field, or equivalent work experience
- Minimum 3 years of experience in a customer-facing role involving onboarding, implementation, project coordination or Customer Success
- Strong communication skills and confidence in facilitating customer meetings and workshops
- Understanding of project planning and delivery frameworks (e.g. onboarding plans, milestones, retros)
Benefits
- Flexible working hours
- Possibility to work from home
- Strong company culture
- Work-life balance