Product Manager
GigaSan Francisco, California, United States
Posted January 31, 2026
Full Time
About the Company
Giga is a voice AI startup building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
Job Description
We're looking for a Product Manager to help us achieve our goal of automating 98% of enterprise support and operations workflows. You'll own critical parts of our AI agent platform—building the products that enable self-improving agents to handle increasingly complex scenarios without human intervention.
Requirements
- 5+ years combined experience in product management and software engineering
- Minimum 1 year as a software engineer - hands-on professional coding experience required
- Strong technical foundation - ability to engage in architectural discussions, read code, and understand complex distributed systems
- Experience with real-time systems - voice, video, messaging, or similar latency-sensitive products
- Enterprise product experience - understanding of B2B sales cycles, enterprise requirements, and platform thinking
- Data-driven mindset - comfort with metrics, analytics, and making decisions with imperfect information
- Excellent communication - ability to translate complex technical concepts for diverse audiences
Benefits
- Catered lunch daily
- Dinner stipend
- $150/month wellness benefit (gym, fitness classes, mental health)
- 401(k) plan
- Paid parental leave (12 weeks maternal, 6 weeks paternal)
- Commuter benefits
- Medical, dental, and vision coverage
