
Giga designs and implements AI-powered support agents for leading B2C firms, helping them tackle complex support and operational challenges. Their solutions increase resolution rates and compress project timelines from years to months, as demonstrated with high-profile clients such as DoorDash. Giga stands out by delivering scalable, AI-driven agents that transform customer support and operational workflows, aligning with a global mission to embed AI across the world’s largest enterprises.
We're looking for a staff engineer to help shape the technical direction of our backend systems, lead complex projects, and make architectural decisions that affect the whole platform. You'll write code, own systems, and ship, but also think beyond your immediate work to identify what the team should be building next and how we should build it.
Giga designs and implements AI-powered support agents for leading B2C firms, helping them tackle complex support and operational challenges. Their solutions increase resolution rates and compress project timelines from years to months, as demonstrated with high-profile clients such as DoorDash. Giga stands out by delivering scalable, AI-driven agents that transform customer support and operational workflows, aligning with a global mission to embed AI across the world’s largest enterprises.