Food Court Assistant Manager

This position provides oversight to all Food Court to ensure profitable operation, optimum guest satisfaction, and return visits, as well as demonstrating the GILA WAY.

Requirements

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective management of the business operations within a casino environment.
• Assists with supervising employees on the proper instructions on food handling, cash handling and work safety rules.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.
• Directly supervises multiple employees.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.