Givebutter is hiring an outstanding Customer Success Manager with a combination of post-sales and fundraising expertise who can leverage every resource available to our customers to steward them to fundraising success.
Requirements
- 1-3 years of experience working for a nonprofit organization in fundraising or donor development
- 2-5 years of experience in a sales or post-sales role as a Customer Success Manager, Account Manager, Account Executive, or similar
- Ability to manage multiple accounts independently with a customer-first mindset and consultative approach
- Experience working toward KPIs or variable compensation tied to customer outcomes
- Experience working with nonprofit CRMs and online fundraising tools
- Excellent written and verbal communication skills
- Excellent communication and emotional intelligence with experience in building relationships and collaborating cross-functionally
Benefits
- Remote Work
- Health Insurance
- Dependent Care Coverage
- Mental Health
- 401k
- Vacation and Holidays
- Wellness Week
- Parental Leave
- Home Office Stipend
- Charitable Giving
- Professional Development
