Customer Service Representative - $500 Sign on Bonus

Global Atlantic is a leading provider of retirement security and investment solutions. As a Customer Service Representative, you will be responsible for providing excellent customer service to annuity customers, internal and external, by processing insurance support phone calls, post call activities, and completion of call back commitments. The role involves understanding insurance products, procedures, and system capabilities, responding to inbound calls, and resolving telephone inquiries.

Requirements

• Bachelor's degree or equivalent work experience
• 1+ years' experience in customer service
• Strong PC and Software skills, especially Microsoft Office products
• Insurance industry knowledge is a plus

Benefits

• $500 sign-on bonus
• All IT equipment provided
• Hybrid work schedule after training period
• Free lunch and parking
• Referral bonuses
• Eligible for annual bonus and equity
• 12 days annual PTO plus 5 sick days, 11 holidays, and volunteer time off
• Health Insurance
• Training & career advancement
• 401(k) match and equity opportunities
• Tuition, adoption, and lifestyle reimbursement