Global Blue, a Shift4 Payments company, specializes in elevating the global shopping experience through its flagship Tax‑Free Shopping platform, dynamic currency conversion, and comprehensive post‑purchase solutions. With 40+ years of industry leadership, the company processes more than 41 million tax‑free transactions annually and supports over 64 million payments worldwide, while delivering data‑driven marketing and business‑intelligence tools to retailers and brands. Its integrated payment gateway and VAT‑refund services enable seamless cross‑border commerce for e‑commerce shoppers and luxury retailers alike. Listed on the NYSE, Global Blue generated €33 bn in in‑store sales and €508 m in revenue in FY 2024/25, underscoring its scale and financial strength. The company’s diverse, collaborative culture of empowerment and innovation drives continuous improvement in retail performance and circular‑economy initiatives.
Open Positions
Customer Service Representative
Translation, Team work, SLA and KPI targets
Talent Acquisition Specialist - Refund Operations
Strong understanding of delivering excellent candidate and stakeholder experience, Strong organizational and time management skills, High attention to detail and strong analytical mindset
Customer Relationship Manager - Japan
10+ years of experience, tertiary qualifications, native Japanese language skills, and fluency in English
Senior FP&A Analyst Operations
Strong Excel modelling and analytical skills, solid understanding of accounting principles and financial statements, and proven ability to identify key business performance drivers
Senior Software Developer
10+ years of experience in software development, with expertise in C, C++, Pro*C, and knowledge of relational databases, SQL, and ORM technologies
Senior QA Engineer
5-7 years' experience, strong QA knowledge, and excellent organizational skills
Refund Assistant
1-2 years of customer service experience, fluency in German and English, and experience with Microsoft Office
Service Delivery Manager - Customs and Refund Solutions
3–5 years of experience in IT service delivery or service management roles; Bachelor's degree, preferably in Computer Science, Information Technology, or a related field
(Senior) Switch Developer
10+ years of experience in software development, Bachelor's degree in Computer Science, Engineering or related subject
Account Manager Sell In
Delivery of sales targets, contractual obligations, and accurate account management
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