Fraud Operation Analyst

We are seeking a proactive and detail-oriented Fraud Analyst to join our Fraud Risk & Revenue Assurance team. The successful candidate will be responsible for safeguarding our organization and customers from existing and emerging threats through continuous monitoring, in-depth investigation, and proactive fraud prevention across various platforms and networks.

Requirements

• Detection: Monitor transactional activities and perform timely detection of potential fraudulent behavior across sales and after-sales processes.
• Investigation: Conduct daily investigations and analysis of flagged or suspicious transactions.
• Collaboration with Working Teams: Coordinate with internal support teams and business units to validate issues and escalate cases as needed.
• Data Insighting & Risk Assessment: Provide data-driven insights to improve fraud controls, detection tools, and operational processes.
• Others: Prepare and submit daily and weekly reports summarizing investigation findings and insights.