Service Advisor (Richmond)

We are searching for an enthusiastic and knowledgeable Automotive Service Advisor to join our phenomenal team. The ideal candidate will have a genuine love for cars, exceptional communication skills, and the ability to stay calm under pressure.

Requirements

• Welcome customers with a bright smile and a genuine passion for their automotive needs.
• Listen attentively to customers' concerns and go above and beyond to unravel the mysteries behind their vehicle troubles.
• Ask the right questions, showcasing your superb investigative skills while keeping the atmosphere light and enjoyable.
• Transform complex automotive jargon into simple and understandable language, becoming the go-to expert for our customers.
• Collaborate seamlessly with our skilled technicians to provide accurate estimates and recommend services that will leave our customers ecstatic.
• Keep our customers updated on their vehicle's progress and swiftly resolve any unexpected hurdles that may arise.
• Embrace multitasking like a pro, effortlessly juggling phone calls, walk-in inquiries, and celebratory high-fives from satisfied customers.
• Cultivate enduring relationships with our customers, making them feel like cherished members of our automotive family.
• Stay ahead of the curve by staying up-to-date with the latest automotive trends and technologies because knowledge is true horsepower!

Benefits

• Learn and Grow - We're committed to your growth and development.
• Vacation Vibes - We understand the importance of work-life balance.
• Health and Dental - Your well-being matters to us.
• Climb the Ladder - With our promote-from-within culture, you'll have ample opportunities to grow along your chosen career path?
• Positive Team Environment - Join a vibrant team of like-minded individuals who share your passion and drive.
• Giving Back Feels Great - We're all about making a positive impact.