Lead Harbor Host

Responsible for performing as an assistant to supervisor, and in a lead capacity by assigning and checking work and providing daily guidance/training to subordinate Hosts and oversees efforts to prevent the public from becoming nonpaying riders.

Requirements

• Ability to meet time and attendance requirements.
• Ability to work all different shifts including holidays and weekends.
• Ability to attend all scheduled meetings, orientations and trainings.
• Ability to handle stress under pressure.
• Excellent communication and customer service skills.
• Ability to learn, understand, and follow oral and written instructions/directions.
• Skill in operating personal computer utilizing a variety of computer software.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Ability to work directly with the public, providing information and assistance on a daily basis.
• Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.
• Minimum Qualifications (education, experience, skills)
• High school diploma or equivalent.
• Two (2) seasons of host, customer service or paraprofessional level experience involved with tourism, travel, and/or hospitality services.
• Ability to successfully pass a background check.
• Preferred Qualifications (education, experience, skills)
• Current CPR and first aid certificates.
• Drug testing may be required.
• Previous experience working in the visitor or hospitality industry or other customer service related field.

Benefits

• Seasonal Employee Layoff Bonus Plan
• Discretionary performance bonuses