The Investigator II is an experienced level position within the Fraud department. Responsible for detecting, reviewing, and reporting potential suspicious activities filtered by various AML systems.
Requirements
- Utilizes knowledge of credit union systems, processes, and contacts as resources for conducting investigations.
- Develops a plan of action and gathers, analyzes, and compiles evidence for multiple case assignments.
- Prepares case documentation and writes a complete final summary report of investigation.
- Investigate and respond to check fraud claims as received by members and/or other financial institutions.
- Investigate suspicious activity cases generated by the internal automated AML/BSA monitoring system or Unusual Activity Referrals reported by branch personnel and other lines of business.
- Reviews cases assigned for closure to ensure Verafin case has proper coding, and all steps are taken prior to closing account in DSUI.
- Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and makes recommendations to prevent future losses.
- Assists with determining new procedures to prevent, detect, and investigate fraudulent activity.
- Reviews fraud data to ensure accuracy for reporting and audit purposes.
- Assist with computer crime investigations and investigate breaches of information security policies as requested.
- Prepares recommendations as to whether a member’s transactional activity is fraudulent and thereby requiring a BSA UAR referral.
- Reviews individuals’ and entities’ accounts reported in a police report utilizing different management systems to determine if other suspicious activity noted in the accounts should be reported.
- Performs red flag alert reviews on account activity for submitted fraud closures, determines if the previously reported fraudulent activity has continued or ceased.
- Files supplemental police report if additional suspicious activity is identified and works with BSA SAR Investigator on continued 90-day fraud referrals.
- Assist with auditing Investigator I BSA narratives prior to submitting to BSA department.
- Maintains current information on various systems as well as required files and documentation.
- Ensures records are complete and available for review and audit as needed.
- Complies with regulatory requirements, security, and applicable policies and identifies control and procedural issues.
- Serves as resource to branches/departments inquiries related to financial investigations questions to provide best information possible regarding fraud to better serve the members and the Credit Union’s interest.
- Assists with the timely completion and investigation of assigned 314(b) requests.
- Completes annual BSA/AML/OFAC training requirements and keeps current with Money Laundering and Terrorist Financing trends.
- Provides support, guidance, and training of new staff and serves as the quality control reviewer for alerts, cases, and BSA UAR referrals.
- Assists in collecting documentation for examiners, auditors, law enforcement, and governmental agencies regarding fraudulent activity and BSA/AML monitoring records.
- Participates in moderate to complex project initiatives as the primary subject matter expert.
- Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
- Assists and identifies other investigative efforts within the department, including creating and working moderately complex cases.
- Understand CTR filing requirements and be able to answer basic questions.
- Assists with the training of new staff and acts as a resource for all team members regarding a variety of loss prevention and fraud scenarios.
- Assists in development and facilitation of fraud prevention and awareness for all branch and HQ staff as applicable.
- Maintain accurate tracking of work performed, which will be used in department performance measurements.
- Prepare police reports for all losses over the established thresholds or established behaviors outlined in department procedures.
