Customer Service Representative

GoodRec is a fast-growing US tech startup changing the game in the world of sports. We're looking for passionate individuals to join our Customer Service and Operations team to shape the future of sports, one community at a time.

Requirements

• Flexible schedule: Comfortable working evenings and weekends on a rotating schedule.
• Tech-Savvy: Comfortable with technology and mobile apps, allowing you to support players with confidence.
• Adaptability: Ability to thrive in a fast-paced environment and adeptly prioritize tasks to meet our players' expectations.
• Problem Solver: Strong problem-solving skills and a proactive approach to providing outstanding customer service.
• Interpersonal Skills: A confident, friendly demeanor with exceptional communication skills to build positive player relationships.
• Availability to work on weekends.
• 1-3 years in commercial-related roles such as operations, customer service or sales.
• Advanced English level: strong verbal and written communication and comprehension skills.
• Education: Bachelor’s degree, or similar working levels obtained through relevant job experience.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance