Goodwill Greater Milwaukee & Chicago is a nonprofit organization dedicated to empowering individuals in southeastern Wisconsin and metropolitan Chicago to overcome barriers, acquire skills, and secure employment. For more than a century, it has connected job seekers with community employers while operating retail thrift stores and staffing social enterprises that provide training, employment, and support services. The organization distinguishes itself as the largest Goodwill in North America, serving a 23–county territory across two states and offering a comprehensive suite of services—including retail shopping, recruiting, food service, and transportation—to foster economic inclusion. Its mission–driven culture emphasizes collaboration, community impact, and sustainable workforce development.
Open Positions
Outlet Store Associate
1 year of customer service experience and ability to lift 50 pounds
Team Member
One year of customer service experience preferred. Must be able to stand, bend, and reach for the duration of your shift
Job Coach II
Two years of college education or experience equivalency, minimum of 1 year experience, and valid driver's license
Team Member
One year of customer service experience preferred. Must be able to stand, bend, and reach for the duration of your shift
Customer Experience Manager
Two years of college education or experience equivalency, forklift certification, flexible hours, working phone, and retail/production experience
Retail Supervisor
Two years of supervisory experience, ability to complete forklift certification, and flexible work schedule
Team Member
One year of customer service, retail, or production experience preferred
Information & Assistance Specialist
Bachelor's degree in a health or human services field, or equivalent experience; valid Wisconsin driver's license; bilingual (English and Spanish); and experience in a health or human service field
Team Member
1 year of customer service, retail, or production experience; ability to stand, bend, and reach for the duration of your shift; ability to lift, push, and pull a minimum of 50 pounds
Retail Supervisor
2 years of supervisory experience, ability to complete forklift certification, and flexible hours
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