Information & Assistance Specialist
Goodwill Greater Milwaukee & ChicagoWisconsin, United States
Posted January 2, 2026
Full Time
About the Company
Goodwill Greater Milwaukee & Chicago is a nonprofit that empowers individuals across 23 counties in Wisconsin and Illinois to overcome barriers, build skills, and secure employment. Leveraging more than a century of experience, the organization connects job seekers with local employers through its recruiting and staffing services and supports them with training, career counseling, and administrative assistance. In addition to its workforce development programs, it operates a network of thrift stores that provide affordable retail shopping and generate revenue for community services, including food assistance and transportation. As the largest Goodwill organization in North America, it benefits from a robust partnership network of over 150 Goodwill agencies, enabling it to deliver comprehensive, community‑focused solutions that drive lasting economic and personal growth.
Job Description
The Information and Assistance Specialist provides a central source of reliable and objective information about a broad range of programs and services for older adults or people with physical, developmental or intellectual disabilities.
Requirements
- Bachelor of Arts or Science degree (preferably in a health or human services related field) or a license to practice as a registered nurse in Wisconsin
- Equivalent of at least one year of full-time experience in a health or human service field
- Valid Wisconsin driver's license
- Prompt and regular attendance
- Bilingual (English and Spanish)