Service Program Manager, Global Business Applied AI, GBAI Technical Services

The Service Program Manager will act as the subject matter expert for internal sales tools, deliver high-quality support experiences to sales teams, and identify opportunities for scalable workflows and process improvements.

Requirements

• Bachelor's degree or equivalent practical experience
• 2 years of experience in a customer or client-facing role
• Experience working with stakeholders across different businesses, leadership levels, and teams

Benefits

• Excellent problem-solving skills
• Ability to clearly articulate problems and recognize clear solutions
• Experience in technical troubleshooting and managing scaled support operations with a high degree of operational excellence