Müşteri Hizmetleri Uzmanı - Almanca (Türkiye)
GoStudentIstanbul, Turkey • Germany
Posted September 12, 2025
Full Time
About the Company
GoStudent is Europe's highest-valued EdTech company, offering comprehensive tutoring services across various subjects and age groups. With a focus on hybrid education, GoStudent has integrated online platforms with offline tutoring to enhance learning experiences. The company employs over 1,500 professionals and supports millions of families globally, making it a leader in personalized education solutions.
Job Description
GoStudent is seeking a Customer Service Specialist to support their training centers in Germany. The role involves consulting with students and adult learners, managing new and existing customers, handling inquiries and ensuring smooth operations. The ideal candidate will possess advanced German language skills, a sales mindset, and excellent communication abilities.
Requirements
- Consulting students and adult learners
- Manage new and existing customers
- Respond to inquiries and ensure smooth processes
- Support existing customers with requests and questions
- Regularly update customer records
- Track processes and ensure smooth operation
- German language at an advanced level
Benefits
- Flexible working
- Career development
- Comprehensive Employee Support Program
- Fun and supportive environment