Head of Managed Services

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win. We are seeking a highly experienced and visionary leader to build and scale our Managed Services function.

Requirements

• 5+ years of leadership experience in iGaming or similar high-volume, multilingual operational environments
• Operational B2C experience will be seen as a major plus
• Proven track record of building or transforming global service organizations
• Deep understanding of at least one of the managed-services domains (player support, fraud operations, VIP/loyalty, retention/reactivation, or content operations)
• Experience creating and scaling service-as-a-product offerings, including pricing and SLAs

Benefits

• Generous Paid Time Off
• 401k Matching
• Relocation Assistance
• Work-life balance