Evening Intake Coordinator

Manage new client intakes during after-hours, completing eligibility forms, verifying Medicaid enrollment, and preparing cases for the day team to process.

Requirements

• Answer evening calls, emails, and messages from prospective clients and support coordinators
• Conduct Housing Supports and DDD intakes via phone or Zoom
• Enter data into Therap, HMIS, or intake tracking systems
• Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
• Prepare intake documentation for Prior Authorization and Billing teams
• Maintain confidentiality and ensure HIPAA compliance