Associate Director of School Success
GradGuardPhoenix, Arizona, United States
Posted December 8, 2025
Full Time
About the Company
GradGuard serves more than 1.7 million students across 1,900+ institutions, providing innovative insurance protections and supporting college completion rates and reducing financial impact of preventable losses.
Job Description
As an Associate Director of School Success, you will support GradGuard's mission to protect the investment students and families make in higher education. This is an ideal role for someone early in their career who is passionate about education, customer success, and relationship management.
Requirements
- Relationship Builder: Strong communication and interpersonal skills; able to build trust quickly.
- Organized & Detail-Oriented: Able to manage multiple school partner accounts efficiently with consistent follow-through.
- Tech Savvy: Comfortable using Salesforce and common productivity tools.
- Collaborative Mindset: Enjoys working across teams to solve problems and improve the customer experience.
- Education Background: Bachelor's degree preferred; experience in higher education, customer support, or account coordination is a plus.
Benefits
- A competitive salary.
- Comprehensive health, dental, and vision insurance.
- Lifestyle spending account where you can receive up to $400 in reimbursements for wellness activities.
- 401(K) retirement plan with company matching up to 5% of compensation deferred.
- Student loan and education assistance, after one year of employment at GradGuard.
- Unlimited PTO after completing the 30-day introductory period.
- 12 paid holidays and paid parental leave.
