PATIENT ACCOUNTS SPECIALIST
Graves Gilbert ClinicBowling Green, Kentucky, United States
Posted September 17, 2025
Full Time
About the Company
Graves Gilbert Clinic, founded in 1937, is a premier family health care provider serving South Central Kentucky. With 125 physicians across 30 specialties—including primary care, cardiology, oncology, and orthopedics—the clinic offers a comprehensive range of medical services from walk‑in care to advanced surgical procedures. Its longstanding commitment to quality, patient‑centered care, and community outreach distinguishes it as the region’s preferred health partner. The clinic’s mission—to deliver preeminent, accessible healthcare—guides its continuous investment in multidisciplinary expertise and state‑of‑the‑art facilities.
Job Description
Speak with patients regarding account inquiries, code/note delinquent accounts, reconcile accounts, and perform insurance/billing clerical duties.
Requirements
- Speak with patients regarding account inquiries
- Code/note delinquent accounts for expected collection on next date of service
- Reconcile accounts to provide patients with detailed explanation of balance due
- Add insurance information and file charges on accounts for primary and secondary insurances
- Route appropriate information to other departments to make necessary corrections to accounts
- Perform insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications
- Carry out special projects as assigned by supervisor
- May involve extended training of newly hired employees
- Maintain HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and associated workplace trainings