Associate Product Owner

We're seeking an Associate Product Owner to help the Product Management team deliver outstanding digital experiences and drive operational excellence across our platforms. This role blends product operations, data analysis, and cross-functional coordination to ensure smooth product delivery and efficient issue resolution.

Requirements

• Collaborate with Engineer and Product to resolve bugs, enhance user experience, and implement preventative solutions
• Support backlog management by helping prioritize, refine, and align user stories with strategic objectives
• Write clear, actionable user stories and acceptance criteria based on direction from Product Managers and feedback from stakeholders
• Perform acceptance testing to validate that features meet defined requirements
• Maintain accurate and up-to-date product documentation, including FAQs, user guides, SOPs, and internal knowledge bases
• Actively participate in Agile ceremonies and delivery processes—supporting sprint planning, progress tracking, and continuous improvement of rituals like backlog refinement, reporting, and bug triage.
• Coordinate cross-functional product releases, including timelines, communications, readiness tracking, and post-deployment follow-ups
• Own and evolve tooling that supports visibility and planning (e.g., Jira dashboards, Confluence spaces, release calendars)
• Support cross-functional alignment by facilitating regular syncs and sharing updates across Product, Ops, CX, Legal, and Compliance
• Continuously analyze user feedback, product trends, and system knowledge to inform process improvements and roadmap priorities.

Benefits

• Alternative medicine coverage
• Flexible PTO
• Up to 16 weeks paid parental leave
• Paid holidays
• 401k program
• Cell phone reimbursement
• Transportation perks
• Education reimbursement
• 1 week of paid paw-ternity leave