Vice President of Professional Services
GravityBoston, Massachusetts, United States • Toronto, Ontario, Canada • Kansas City, Missouri, United States • Tampa, Florida, United States
Posted December 22, 2025
Full Time
About the Company
Gravity is a platform that public agencies use to manage budgeting, automate financial reporting, and meet compliance with confidence.
Job Description
Gravity is seeking a Vice President of Professional Services to lead the Implementation and Managed Services organizations. The role is responsible for ensuring customers are successfully implemented onto Gravity's platform and receive high-quality managed services throughout the customer lifecycle.
Requirements
- 7+ years of experience leading Professional Services teams in a SaaS or Financial Technology environment
- Proven experience managing services revenue targets, including forecasting, utilization, and margin management
- Strong background in software implementations, onboarding, and managed services delivery