Orthodontics Patient Coordinator

As a Orthodontics Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office, providing exceptional customer service and ensuring a smooth operation of the dental practice.

Requirements

• 1-2 years of proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
• Some experience in Orthodontics
• High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.
• Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders.
• Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems).
• Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment.
• Attention to detail and accuracy in maintaining patient records and managing financial transactions.
• Knowledge of dental terminology, procedures, and insurance processes is desirable.