Member Service Representative - Full Time with Benefits

Join the team of a progressive YMCA in vibrant Somerset County, New Jersey, as a Member Service Representative. The role involves serving members, guests, and program participants in a prompt and courteous manner, promoting memberships and programs, and maintaining the cleanliness and organization of the Welcome Center area.

Requirements

• High School diploma or equivalent required
• One year of member/customer service, hospitality, or other job-related experience preferred
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) or similar programs
• Strong customer service, computer, writing and communication skills
• Ability to multi-task, prioritize, problem-solve and provide conflict resolution

Benefits

• FREE family membership to Greater Somerset County YMCA
• FREE nationwide membership with access to over 2,500 YMCA locations across the country
• Discounted program fees
• Paid sick leave and short-term disability insurance
• Employee Assistance Program (EAP)
• Generous 12% retirement contribution to the YMCA Retirement Fund after eligibility period
• Medical and dental insurance with prescription coverage
• Vision insurance
• Flexible Spending Account for medical and/or dependent care
• 100% contribution towards life insurance and long-term disability
• Optional additional life insurance and dependent life insurance available at low rates
• 403(b) Smart Savings Plan
• Generous paid time off policy
• 7 paid holidays