Optometric Technician provides exceptional customer service, anticipates physician needs, and complies with company policies and procedures.
Requirements
- Provide exceptional customer service during every patient encounter
- Display a professional attitude and greet patients promptly
- Anticipate Physician needs to facilitate the flow of the clinic
- Comply with all company policies and procedures, including HIPAA
- Verify patient's information by interviewing patient
- Record patient's medical history and current medications and confirm purpose of visit
- Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
- Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
- Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
- Prepare patients for treatments and minor procedures
- Open and close exam rooms as needed
- Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies
- General office duties and cleaning to be assigned by manager
