We are looking for an experienced and detail-oriented Education Consultant who will handle end-to-end student services, including initial consultations, application guidance, visa processing, client retention, and marketing engagement. This role is pivotal to ensuring a seamless and successful student journey abroad.
Requirements
- Conduct in-depth interviews to assess student eligibility and study goals.
- Review resumes, credentials, and academic records to determine program fit.
- Advise students on institution and course selection in Australia, Canada, and Europe.
- Assist students in creating compelling Statements of Purpose (SOP) and required documents.
- Manage new and renewal applications for student visas via immigration portals (Australia/Canada).
- Draft Genuine Temporary Entrant (GTE) statements based on student profiles.
- Submit complete and accurate admission and visa documentation within deadlines.
- Track and monitor visa status and escalate urgent/emergency cases as needed.
- Maintain up-to-date knowledge of international education trends, SOPs, and visa regulations.
- Provide timely and accurate updates to students about their application progress.
- Build and maintain trust with student clients through proactive communication.
- Handle client inquiries, issues, or concerns professionally and ensure proper resolution.
- Maintain confidentiality and manage sensitive information with integrity.
- Retain students by delivering excellent service and identifying up-sell opportunities.
- Identify and assess client needs through calls, virtual meetings, email, and social media.
- Actively follow up on leads, referrals, and marketing campaign prospects.
- Conduct outreach via email, SMS, and platforms like LinkedIn and Facebook.
- Develop partnerships with schools, agents, and lead sources for referrals.
- Track and analyze lead conversion performance and suggest improvements.
- Plan, execute, and evaluate marketing events and recruitment webinars.
- Assist in the development of promotional materials and digital campaigns.
- Create innovative ways to promote Groworx's education pathway services.
- Maintain accurate records of client interactions, status, and documentation.
- Ensure CRM, spreadsheets, and trackers are regularly updated.
- Ensure full compliance with policies, guidelines, and quality standards.
- Collaborate with internal teams to ensure operational efficiency.
