Support Broker CA

The Support Broker is responsible for coordinating daily Medicaid Waiver services, promoting personal growth and independence of participants, and building positive relationships with agency staff and service providers.

Requirements

• Promote personal growth, independence, and quality of life for service participants
• Build and maintain positive relationships with agency staff, service providers, and individuals/families
• Demonstrate knowledge and adherence to GT Mission, Values, and quality service standards
• Collaborate with all GT staff and maintain positive working relationships to support team goals and program success
• Ensure accuracy, quality, and timeliness of all documentation in compliance with state and agency requirements
• Follow all agency policies and procedures
• Monitor and participate in performance improvement initiatives to ensure health, safety, and quality of services for participants
• Complete written assignments and reports as required
• Maintain all GT trackers accurately and up to date; submit weekly scorecards
• Assist participants in forming and sustaining relationships with natural and community supports
• Support participants in developing social networks and connections with community organizations
• Help participants onboard and access non-Medicaid community supports and resources
• Meet with clients, Independent Facilitators, and Regional Center staff for consultation meetings
• Enroll clients promptly, ensuring all required documents are processed correctly
• Provide instruction and counseling to guide participants in problem-solving and decision-making
• Advocate and collaborate with individuals and organizations on behalf of participants
• Support participants in preparing for, participating in, and implementing spending plans
• Provide training and guidance on the Individual and Family Directed Supports Option
• Assist with managing the Individual & Family Directed Budget under all models
• Coordinate services with the Financial Support Services provider
• Provide information and support for recruiting, hiring, managing, training, evaluating, and changing support staff
• Provide guidance on staff financial forms, qualifications, and record-keeping requirements
• Ensure participants and families understand responsibilities related to participant direction
• Identify and participate in tabling events, Self-Determination conferences, resource fairs, and networking opportunities
• Educate participants and external stakeholders about Self-Determination principles and GT processes
• Travel will be required to attend events, conferences, training, and other related activities
• Deliver regular presentations to Independent Facilitators and external stakeholders

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance