ServiceNow Delivery Director
GuidehouseVirginia, United States
Posted December 23, 2025
Full Time
About the Company
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Job Description
We are seeking a ServiceNow Delivery Director to lead the successful delivery of ServiceNow implementation and support engagements. This role requires a minimum of 10 years of progressive experience in project management, business analysis, and technology implementation in full life-cycle ServiceNow engagements.
Requirements
- Minimum of 10 years of progressive experience in project management, business analysis, and technology implementation in full life-cycle ServiceNow engagements
- A minimum of 5 years of experience with ServiceNow Applications is required, including leading large Client implementation and support engagements
- Travel Requirements: Willingness to travel up to 25%
- Minimum of 10 years’ experience in a large consulting environment
- Deep technical understanding of ServiceNow Platform - Expertise with multiple solution areas
- Active ServiceNow certifications or ability to achieve relevant certifications upon hire
- Expert business development skills as well as managing relationships with both clients and internal stakeholders
- Business operations and/or strategic planning experience
- Demonstrable skills of managing multiple clients
- Exceptional communication and presentation skills
- Bachelor’s degree required
- Experience with Project Management and Agile Scrum or SAFe delivery standards
- US Citizenship Required. Ability to obtain Secret+ Clearance
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend