IT Suport Analyst

TalentFish is casting a line for an IT Support Analyst. The IT Support Analyst provides comprehensive technology support to attorneys, legal professionals, and staff across the firm.

Requirements

• 3-5 years of IT support experience in a law firm environment (preferred)
• Strong knowledge of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN technologies
• Familiarity with legal applications such as iManage and Intapp
• Excellent problem-solving skills with the ability to resolve issues under pressure
• Strong customer service orientation with outstanding communication skills
• Ability to work independently and collaboratively while maintaining professionalism and confidentiality
• Flexibility to work extended hours or weekends as business needs require

Benefits

• Health insurance
• 401(k)
• Paid time off