The Senior Systems Engineer (Sr. SE) is the technical backbone of IT service delivery at GXA, combining deep technical expertise with leadership and mentorship to guide clients and teammates through complex challenges.
Requirements
- 8+ years of experience in a similar MSP environment
- Demonstrated passion for excellent customer service
- Strong ability to prioritize, follow through, and take initiative without supervision
- Resilient under pressure—adept at handling escalations calmly and effectively
- Excellent communication and interpersonal skills, with the ability to build trust with both clients and teammates
- Collaborative mindset—works well in a fast-paced team environment
- Relevant certifications (MCSE, CCNA, AWS SysOps) preferred
- Reliable transportation for on-site client visits
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Auxiliary Benefit Offerings (Legal Shield/Aflac)