The Home Repair Program Manager leads Habitat for Humanity of Ventura County's efforts to support prospective and approved home repair clients throughout their journey with the organization. This position manages homeowner case files, oversees intake and eligibility processes, manages program reporting, and provides compassionate guidance to families pursuing home repairs with HFHVC.
Requirements
- Answer all phone calls, emails and potential client questions about the Habitat Ventura County Home Repair program.
- Prepare Home Repair applications for submission: conduct intake interviews, verifying program eligibility, collect all required documents, and submit complete applications to funding partners for approval.
- Maintain regular communication with home repair participants during construction.
- Develop and maintain program systems, forms, and procedures that ensure accuracy, transparency, and consistency.
- Partner with Construction, Development and Finance staff to align home repair timelines with project schedules and funding requirements.
- Schedule construction site visits in applicant homes.
- Provide the finance department with complete and accurate monthly reporting and reimbursement documents.
- Trace and report metrics for internal use, grant submissions and reporting.
- Complete Habitat for Humanity International quarterly program reports.
- Ensure accuracy and maintain Certificates of Insurance for sub-contractors.
- Maintain sub-contractor agreements.
- Build and maintain relationships with funding and strategic partner agencies.
Benefits
- 100% employer-covered medical/vision/dental insurance