Director of Strategic Accounts

HackerRank is hiring a Director of Strategic Accounts to lead a team of top-performing Customer Account Managers. The role involves shaping account strategies, coaching talent, and driving renewal, adoption, and expansion across largest enterprise customers.

Requirements

• Lead, coach, and develop a high-performing team of Strategic Customer Account Managers.
• Define and execute account coverage and expansion strategies, ensuring predictable growth and strong retention.
• Maintain full functional knowledge of HackerRank products, services, and competitive landscape.
• Partner with cross-functional teams to unlock customer value - driving adoption, renewals, and multi-product expansions.
• Remain hands-on with your teams' accounts: often leading QBRs, negotiating renewals/expansions, and attending customer meetings in person.
• Build a culture of operational excellence with disciplined forecasting, pipeline hygiene, and rigorous execution cadences.
• Collaborate with Product, Marketing, and Services to translate customer insights into GTM and product priorities.

Benefits

• Incentive-based pay
• Stock options