Contact Center Representative - Remote (Must Reside in Austin TX)
Harbor HealthAustin, Texas, United States
Posted November 5, 2025
Full Time
About the Company
Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish.
Job Description
Harbor Health is seeking a Contact Center Representative to become a member of our team. The representative will be the first point of contact between the client and Harbor Health, responsible for successfully fielding and resolving inquiries via phone and other contact methods in a friendly and effective manner.
Requirements
- High school diploma or GED
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities, and manage time effectively
- Ability to work a flexible work schedule
- English language proficiency
- 1 year of experience in contact centers, pre-access, patient access, and/or physician practice office
Benefits
- 401k Matching
- Generous Paid Time Off
- Health Insurance
- Life Insurance
- Retirement Plan
