IT Support Manager
HarrowNashville, Tennessee, United States
Posted November 12, 2025
Full Time
About the Company
Harrow is a leading North American ophthalmic-focused pharmaceutical company that celebrates innovation, patient access to affordable medicines, and commitment to social responsibility.
Job Description
The IT Support Manager leads Harrow's IT support operations, ensuring the stability, security, and efficiency of the company's IT infrastructure. This position combines traditional IT support leadership with hands-on involvement in network and cybersecurity support.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 5 years of experience in IT support, service delivery, or systems administration
- Working knowledge of networking fundamentals (LAN/WAN/VPN, firewalls, routing, switching)
- Familiarity with cybersecurity principles, endpoint protection, and compliance best practices
- Strong understanding of Microsoft 365, Azure AD, and cloud-based management tools
- Excellent leadership and team management skills
- Strong analytical, troubleshooting, and decision-making abilities