Help Desk Technician 1

Haselden Construction seeks a Tier 1 Help Desk Technician to perform skilled professional work in the management and operation of IT related duties. The ideal candidate will have excellent troubleshooting skills, be able to prioritize projects and tasks, and possess a working knowledge of network and Microsoft operating systems.

Requirements

• High School Diploma or Completion of IT Internship
• Excellent troubleshooting skills
• Ability to prioritize projects and tasks
• Working knowledge of network and Microsoft operating systems
• Ability to exercise independent judgment and act on it
• Highly self-motivated, directed and organized
• Strong attention to detail
• Strong customer service orientation
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Experience working in a team-oriented, collaborative environment
• Ability to communicate ideas in both technical and user-friendly language
• Ability to stand or sit for full workday
• Ability to bend, stoop, reach throughout the workday
• Lifting and transporting moderately heavy objects, such as computers and peripherals
• Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account
• Flexible Savings Account
• Basic Life & AD&D
• 401K Plan
• PTO
• Short Term Disability
• Voluntary Life and AD&D
• Voluntary Accident & Critical Illness Insurance
• Employee Assistance Program
• Team Member Bonus Program
• FMLA