Account Manager

Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Agency and the Client.

Requirements

• Proactive in developing and maintaining a close and productive relationship with key client contacts
• Develops a thorough understanding of the client’s business and maintains and shares knowledge of the industry
• Ensures client requests are dealt with promptly and developed into internal briefs
• Ensures the work that you send to the client is completed in a timely fashion and is of the upmost quality
• Identifies and solves problems as they arise
• Manages jobs and the Production Schedule to ensure they are scheduled on time, to budget
• Supports those overseen in the prioritization of their tasks
• Ensures research and background information is prepared for briefs / pitches / presentations
• Works with a multi-disciplinary team to ensure client requirements are managed to realistic timescales and associated budgets are appropriate
• Supports the SAM and / or AD and working with the Insights & Planning Team to develop understanding of strategy and how it applies to projects
• Monitors ongoing costs throughout individual campaigns
• Ensures accurate quotations for production are produced and distributed at the beginning of any campaign
• Manages the maintenance of job numbers and job records
• Produces accurate and timely invoices
• Ensures a systematic and efficient filing system is maintained
• Mentor Junior Account Handlers in managing project finances appropriately

Benefits

• Permanent contract