Contractor Sales

Hayward Lumber is seeking a Contractor Support individual to manage orders for contractors and professional customers. This role involves processing orders, providing product recommendations, resolving issues, and ensuring timely and accurate fulfillment. The company prides itself on being a family-oriented supplier to the construction market for over 100 years.

Requirements

• Determine customers’ needs and recommend appropriate products and solutions.
• Respond to customer inquiries regarding product selection, pricing, and scheduling.
• Develop profitable business with new customers through excellent selling and problem-solving.
• Continuously improve and maintain in-depth product knowledge.
• Follow a product/supply checklist and up-sell additional products.
• Accept payment and apply it to the appropriate customer account.
• Follow up on deliveries to ensure materials arrived complete and on time.

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Paid time off