Quality Assurance Specialist

HealthCare Support Staffing, Inc. (HSS) is a national healthcare recruiting and staffing firm. The Quality Assurance Specialist will be responsible for listening to inbound calls to ensure representatives are saying the right things in a call center environment.

Requirements

• 2+ year’s Quality Assurance or related experience in call center environment
• 2+ years of Sales and/or Customer Service experience and/or Quality assurance auditing experience in a managed care or other healthcare environment may be considered in lieu of degree
• Must have excellent interpersonal skills

Benefits

• Medical
• Dental
• Vision