Product Operations Manager

As the Product Operations Manager, you will drive scalable processes, efficiency improvements, and strategic alignment within the Product team. This role will focus on enhancing product operations through structured processes, tools, and quantitative rigor, and work cross-functionally with product, data, design, and business teams to support prioritization, measurement, and communication, helping the product team deliver impactful outcomes aligned with company goals.

Requirements

• 8+ years of experience in Product Operations or related roles focused on process improvement and cross-functional collaboration
• Strong knowledge of Agile/Scrum methodologies, ideally across different organizations
• Expertise in Healthcare IT or payment integrity is highly preferred
• Proficiency in product and program management processes and best practices
• Technical skills in MS Office, ADO (Azure DevOps), and Confluence
• Ability to adapt to and enhance processes within a growth-stage, evolving environment
• Skilled at driving collaboration and influencing without authority across multiple organizational levels
• Able to form strong, trusting relationships with cross-functional teams and key stakeholders
• Demonstrated initiative, with excellent organizational skills to manage multiple workstreams with minimal oversight
• Analytical and detail-oriented, bringing a structured approach to project execution
• Strong verbal and written communication skills, capable of effectively engaging with product managers, designers, engineers, and other key stakeholders

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance