HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. As a Success Manager, Account Success, you will play a pivotal role in driving customer satisfaction and fostering the widespread adoption of our products to support revenue goals.
Requirements
- Experienced professional with a minimum of a bachelor’s degree in healthcare, business, or technical field
- 3-5 years in a customer service/customer success or related role
- Experience in healthcare organization preferred
- Experience with HealthStream Learning Center (HLC) from an administrator level is a plus
- Experience in a SaaS business desirable
- Experience with Salesforce and customer success platforms (Totango) is desirable
Benefits
- Medical, Dental and Vision insurance
- Paid Time Off
- Parental Leave
- 401k and Roth
- Flexible Spending Account
- Health Savings Account
- Life Insurance
- Short- and Long-Term Disability
- Medical Bridge Insurance
- Critical Illness Insurance
- Accident Insurance
- Identity Protection
- Legal Protection
- Pet Insurance
- Employee Assistance Program
- Fitness Reimbursement