IT Support Specialist
Hebbia AINew York, New York, United States
Posted September 17, 2025
80000 - 110000 USD year
Full Time
About the Company
Hebbia AI is an advanced platform for knowledge work, utilized by leading finance, law, and Fortune 500 companies. The company's core product involves orchestrating 'AI agents' that break down complex tasks into actionable steps, enabling users to collaborate with AI for large-scale document extraction, structuring, analysis, and workflow automation. With $160M in funding from top-tier investors including a16z and Peter Thiel, Hebbia stands out by offering a unique approach to leveraging generative AI for efficient knowledge work processes.
Job Description
Hebbia is seeking an IT Support Specialist to manage office and technology infrastructure, ensuring smooth operations for a rapidly growing AI platform. This role involves handling walk-ups, tickets, hardware, and ensuring security and compliance while providing excellent support. The ideal candidate will be highly organized, detail-oriented, and have a strong understanding of technology solutions.
Requirements
- Be the onsite point of contact for business technology
- Provide reliable global support via tickets and walk-ups
- Write, maintain, and adhere to documented runbooks
- Administer SaaS apps
- Handle account provisioning and deprovisioning
- Track, maintain, and deploy hardware
- Support cybersecurity and compliance objectives
- Cover teammates during PTO
Benefits
- PTO
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401K
- Wellness Benefits
- Catered lunch
- Doordash dinner credit
- Parental leave
- Fertility benefits
- New hire equity
