Heidi is looking for a Product Manager to own the mobile & desktop app experiences, used by hundreds of thousands of clinicians for millions of patient sessions weekly across every specialty and geography. The Product Manager will ensure the software clinicians interact with dozens of times per day feels effortless, trustworthy, and genuinely delightful.
Requirements
- 5+ years PM experience shipping consumer-grade products at serious scale
- A romantic streak about software - you believe products should be beautiful, not just functional, and that great design can transform someone's day
- Consumer product sensibility - you know the difference between enterprise software and consumer-grade experiences, and you've shipped the latter even in B2B contexts
- Systems thinking that spans product, technical, and people - you see bottlenecks others miss and opportunities where others see constraints
- The disagreeableness to say the thing that shifts the entire room's perspective (and the tact to say it well)
- Self-directed learning habits - you're already experimenting with the AI tools that will be mainstream next year
- Work ON the business, not IN it - you set vision for your domain and connect it to company strategy, not just groom backlogs
- Data fluency - you run your own queries, generate your own insights, and make decisions based on evidence
- Technical depth to meaningfully contribute to architecture discussions and push back when needed
- Communication skills that work equally well with engineers, executives, and clinicians
- Context-switching abilities - startup speed when exploring, enterprise thoroughness when shipping at scale
- Track record of shipping products with measurable impact on real humans, especially products used at high frequency where quality compounds
- Experience with products where small details matter enormously - you've sweated microinteractions that 99% of PMs would ignore
Benefits
- Flexible hybrid working environment
- A generous personal development budget of $500 per annum
- Learn from some of the best engineers and creatives, joining a diverse team
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
- If you have an impact quickly, the opportunity to fast track your startup career!
